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Email support executive(Customer Support)

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Email support executive(Customer Support)

Customer Success Associate

Hiringepics, Indore, Madhya Pradesh, India

Job Description

Email Support Executive 

🌟 About the Role


Company  is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, here’s your chance to work with a global leader in customer experience management.


🔑 Key Responsibilities


Respond to customer emails with accuracy, empathy, and professionalism


Resolve queries efficiently and escalate complex issues when necessary


Ensure compliance with quality and process standards


Work closely with internal teams to deliver seamless customer service



🎁 Perks & Benefits


5-Day working with rotational shifts & week-offs


14 days of accommodation + complimentary breakfast


Travel tickets Bus/Train/Flight)


Health & wellness coverage + employee assistance program


Career growth opportunities with a global brand


Inclusive & collaborative work culture


⚠️ Please Note

No leaves permitted during the first 3 months of training


✅ Eligibility Criteria


Graduation (any stream) – Mandatory


Minimum 1 year of international customer support/customer handling experience (on paper)


Strong written communication skills


Flexible with rotational shifts and week-offs


location-iconJob Location

Indore, Madhya Pradesh, India

Job Location

Indore, Madhya Pradesh, India

Information
position
Position

Customer Success Associate

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Advanced
languages0

Languages

English

Salary Range

INR 20K - INR 37K

(Monthly)

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