Customer Support Executive

🚀 WE ARE HIRING | CUSTOMER SUCCESS ASSOCIATE | INTERNATIONAL PROCESS 🚀

📍 Location: Mansorvar, Jaipur(Work From Office)
💼 Role: Customer Success Associate 
🏢 Industry: International BPO / BPM
🕒 Employment Type: Full-Time | Permanent

💰 Salary:
✅ Experienced Candidates – Up to ₹35,000 CTC + PLI

🎯 Experience Required:
✔ Minimum 6 Months experience in International Voice Process / Technical Support / Troubleshooting preferred
✔ Freshers with excellent communication can also apply

🔎 Job Overview

We are looking for energetic and customer-focused professionals to join our International Customer Support team. The role involves handling customer interactions, providing technical troubleshooting, and identifying upselling opportunities while delivering an excellent customer experience.

🧾 Key Responsibilities

✅ Handle inbound & outbound customer interactions for international clients

✅ Provide technical troubleshooting and issue resolution

✅ Deliver excellent customer service while maintaining productivity metrics

✅ Identify upselling & cross-selling opportunities during customer interactions

✅ Ensure compliance with quality standards and process guidelines

✅ Maintain positive customer relationships and issue ownership

🎯 Candidate Requirements

✔ Minimum 6 months of experience in International Voice Process / Technical Support / Troubleshooting

✔ Strong communication and customer handling skills

✔ Excellent problem-solving abilities

✔ Comfortable with upselling and sales conversations

✔ Fluent verbal communication in English

✔ Comfortable working in rotational shifts

✔ Willing to work from office in Gurgaon

🌟 Perks & Benefits

✅ Attractive salary package

✅ Performance-based incentives

✅ Tailored training programs

✅ Career growth opportunities

✅ Supportive and collaborative work environment

✅ Fast-track growth for top performers