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Customer support executive

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Customer support executive

Customer Success Associate

Webs Optimazation software solution, Ahmedabad, Gujarat, India

About Us

Job Title: Customer Support Executive

About the Product (Callyzer):
Callyzer is a call monitoring and lead management software that helps businesses track team calls, manage leads, monitor employee performance, and improve productivity through detailed dashboards and analytics.

Position: Customer Support Executive

Location: Ahmedabad, Gujarat

Work Mode: In-office

Working Days: Monday to Saturday (10 AM – 7 PM)

Experience: 1–2 Years

Key Responsibilities:

  • Handle customer queries via phone, email, or chat.
  • Provide information about the product and services.
  • Troubleshoot basic issues and provide solutions.
  • Escalate complex issues to the technical team when required.
  • Maintain records of customer interactions and feedback.
  • Coordinate with internal teams to resolve customer issues.

Required Skills:

  • Good communication skills.
  • Strong problem-solving ability.
  • Basic computer and documentation skills.
  • Customer-focused attitude.

Why Join our team?

  • Working Days: 6 days a week
  • Company History: Incorporated since 2013
  • Health Benefits: Medical insurance
  • Work Culture: Positive atmosphere and culture promoting personal growth
  • Job Satisfaction: Job satisfaction and stability with a suitable leave policy
  • Company Activities: Fun company activities
  • Benefit of WFH Policy

Skills

Verbal Communication

Job Location

Sola, Ahmedabad, Gujarat, India

Job Location

Sola, Ahmedabad, Gujarat, India

Information
position
Position

Customer Success Associate

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Advanced
languages0

Languages

English Hindi

Salary Range

(Based On Interview)

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