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Customer support executive

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Customer support executive

Customer Success Associate

Charisma Group, Indore

About Us

Job Title: Customer Support Executive


📍 Location: Vijay Nagar, Indore

🎓 Qualification: 12th Pass to Post Graduate


Job Responsibilities:

• Handle customer queries via calls/chat/email

•Provide accurate information and solutions to customers

• Resolve issues in a polite and professional manner

• Maintain customer records and follow company guidelines

• Ensure customer satisfaction and service quality


Skill Requirements:

• Good communication skills

• Hindi (mandatory) & basic English for domestic process

• Fluent English for international process

• Basic computer knowledge

• Ability to handle customers patiently


Shift & Salary Details:

1. Domestic Process (Day Shift):

• Salary: ₹9,500 – ₹15,500

• Language: Hindi + Basic English


2. International Process (Night Shift):

• Salary: ₹19,000 – ₹35,000 CTC 

• Language: Fluent English


Additional Details:

• Freshers & experienced candidates can apply

• Training will be provided

• Immediate joining available

Technical Skills

Screening calls

Skills

communication

Job Location

Indore, Madhya Pradesh

Job Location

Indore, Madhya Pradesh

Information
position
Position

Customer Success Associate

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Intermediate
languages0

Languages

English

Salary Range

INR 2.3L - INR 4.2L

(Monthly)

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