Customer support HT executive
WoodRock Group Pvt Ltd , Dehradun, Uttarakhand, India
Key Responsibilities: 1. Handle customer inquiries and concerns via phone, email, or chat. 2. Provide timely and effective solutions to customer issues. 3. Maintain accurate records of customer interactions. 4. Meet customer satisfaction targets and quality standards. 5. Collaborate with internal teams to resolve complex issue.
Requirements: 1. Excellent communication and interpersonal skills. 2. Ability to work in a fast-paced environment. 3. Strong problem-solving and analytical skills. 4. Proficiency in CRM software and other relevant tools. 5. Relevant experience in customer care or a similar role.
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Dehradun, Uttarakhand, India
12th pass
experience
Customer Care Executive
on-site
English
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