Customer Care Executive (voice process)

Job Description & Responsibilities:

• Handle incoming and outgoing customer calls professionally.

• Resolve customer queries efficiently and maintain customer satisfaction.

• Maintain records of interactions and update internal systems.

• Collaborate with team members to achieve departmental targets.

• Learn and grow in a fast-paced BPO environment.

Requirements:

• Minimum 6 month to 2 year of experience in Customer Care Executive (voice process) .

• Strong communication skills in Hindi & English.

• Positive attitude, patience, and problem-solving skills.

• Willingness to work in rotational shifts.