Handle customer queries via call, chat, or email .
Resolve customer complaints promptly and effectively.
Ensure customer satisfaction and build long-term relationships.
Follow communication protocols, scripts, and procedures.
Provide accurate, valid, and complete information using the right tools.
Escalate unresolved issues to the appropriate internal teams.
RequirementsGood interpersonal and listening skills
Ability to multi-task, prioritize, and manage time effectively
Basic computer proficiency and typing speed
Customer-first approach and problem-solving attitude
Job Location
Gurugram, Haryana, India
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Job LocationCustomer support HT executive
Qualification
Job Type
Customer Care
Type of workplace
English Languages
Languages(Annual Package)
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