INSIDE SALES

Job Description

Inside Sales Associate

Company Description

Spectent™ is an operations management platform that helps enterprises digitize inspections, asset management, field service operations, and compliance workflows. The platform enables organizations to streamline on-ground operations, standardize processes, and maintain operational control across teams and locations. Spectent’s product suite includes Spectent Inspect for inspection and maintenance management, Spectent Asset for asset lifecycle and control, Spectent Field Service for service ticketing and field execution, and Spectent Docs for AI-powered compliance and document management. Built for modern enterprise operations, Spectent supports clients in improving visibility, efficiency, and reliability in complex operational environments.

Role Description

This is a full-time, on-site Inside Sales Executive role based in Gurugram. The Inside Sales Executive

will be responsible for connecting with prospective customers, understanding their requirements,

qualifying leads, conducting product conversations, and generating sales opportunities for the business.

The role will involve outbound calling, inbound lead follow-up, email/WhatsApp communication,

lead qualification, product pitching, demo coordination, regular follow-ups, and CRM

management. The ideal candidate should be confident in speaking with customers, comfortable with

targets, and willing to work in a fast-paced startup environment.

Recuirments

Location: Gurgaon

Employment Type: Full-Time

Experience: 0.6 – 5 Years

Department: BD & Sales {Gurugram Local Candidate}

We’re looking for a confident, energetic, and target oriented Inside Sales Executive to join our

growing Sales & Growth team.

What you’ll do:

• Make outbound calls to prospective customers and generate sales opportunities.

• Follow up with inbound leads through calls, email, WhatsApp, and other channels.

• Understand customer requirements and identify relevant business needs.

• Explain and pitch Spectent’s products and solutions to prospective customers.

• Qualify leads based on customer requirements, business potential, and buying intent.

• Schedule product demonstrations and discovery calls with qualified prospects.

• Maintain regular follow-ups with prospects and move leads through the sales pipeline.

• Maintain accurate lead and activity records in the CRM.• Coordinate with senior sales team members for demos, negotiations, and opportunity closure.

• Achieve defined daily, weekly, and monthly calling and lead-generation targets.

• Prepare regular reports on calls, leads, follow-ups, meetings, and conversions.

• Work closely with Sales & Marketing teams to improve lead conversion.

• Stay updated on Spectent’s products, features, use cases, and competitive positioning.

What we’re looking for:

• 0.6–2 years of experience in Inside Sales, Telecalling, Telesales, Business Development, or

similar roles.

• Excellent verbal communication and interpersonal skills. {English & Hindi}

• Comfortable making a high volume of outbound calls.

• Strong follow-up and lead-conversion skills.

• Ability to understand customer requirements and communicate solutions effectively.

• Basic understanding of CRM tools, MS Office, Excel, and email communication.

• Basic understanding of IT Services, SaaS, B2B Sales, or Technology Sales is preferred.

• Target-oriented and comfortable working with sales KPIs.

• Good negotiation and objection-handling skills.

• Proactive, confident, and self-motivated.

• Ability to work independently as well as with a team.

• Startup mindset with a willingness to learn and take ownership.

Key Performance Areas (KPIs)

• Daily outbound calls

• Qualified leads generated

• Lead follow-up and response rate

• Product demos scheduled

• Lead-to-demo conversion

• Sales opportunities generated

• CRM accuracy and activity updates

• Monthly/quarterly sales targets

Why Join Spectent?

• Opportunity to work with a growing B2B SaaS/Technology company.

• Exposure enterprise sales and modern operations management solutions.

• Opportunity to learn B2B sales, SaaS selling, CRM, lead generation, and customer

engagement.

• Fast-paced startup environment with opportunities to take ownership and grow.