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Customer Support Associate

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Customer Support Associate

Customer Success Associate

Shul Ventures Pvt. Ltd., Nagpur, Maharashtra, India

Job Description

Job Title: Customer Support Associate (BPO)

Location: Nagpur
Employment Type: Full-Time
Experience: Fresher & Experienced Both Can Apply


Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates. The candidate will be responsible for handling customer queries, resolving issues, and providing excellent service through calls, emails, or chat support.


Key Responsibilities:

  • Handle inbound and outbound customer calls professionally

  • Resolve customer queries and complaints in a timely manner

  • Provide accurate information about products and services

  • Maintain records of customer interactions in the system

  • Achieve daily/weekly performance targets

  • Follow company guidelines and quality standards


Requirements:

  • Minimum Qualification: 12th Pass / Any Graduate

  • Good communication skills (Hindi & English)

  • Basic computer knowledge

  • Ability to work in rotational shifts

  • Strong problem-solving and interpersonal skills

Skills

Time Management communication

location-iconJob Location

Nagpur, Maharashtra, India

Job Location

Nagpur, Maharashtra, India

Information
position
Position

Customer Success Associate

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Intermediate
languages0

Languages

English Hindi

Salary Range

INR 2.2L - INR 2.5L

(Annual Package)

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