Customer Success Associate
Shul Ventures Pvt. Ltd., Nagpur, Maharashtra, India
Job Title: Customer Support Associate (BPO)
Location: Nagpur
Employment Type: Full-Time
Experience: Fresher & Experienced Both Can Apply
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Associates. The candidate will be responsible for handling customer queries, resolving issues, and providing excellent service through calls, emails, or chat support.
Handle inbound and outbound customer calls professionally
Resolve customer queries and complaints in a timely manner
Provide accurate information about products and services
Maintain records of customer interactions in the system
Achieve daily/weekly performance targets
Follow company guidelines and quality standards
Minimum Qualification: 12th Pass / Any Graduate
Good communication skills (Hindi & English)
Basic computer knowledge
Ability to work in rotational shifts
Strong problem-solving and interpersonal skills
Nagpur, Maharashtra, India
Nagpur, Maharashtra, India
Customer Success Associate
(Annual Package)
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