Telecalling / BPO / Telesales
Galaxy Resource pvt Ltd, Sahara Shopping Centre, First Floor Office No 293&294, Near Lekhraj Market Metro Station Gate No 3 Lucknow
We are hiring Chat Process Executives for Swiggy customer support roles in a non-voice, back office environment. Join India’s leading food delivery brand and build a stable career in BPO chat process jobs and customer service jobs.
Key Responsibilities:
Handle customer, delivery partner, and restaurant partner queries via chat support
Manage order status, cancellations, refunds, payment & delivery issues
Maintain accurate records and ensure timely resolution of tickets
Deliver high standard customer satisfaction with professional communication
Follow process guidelines and coordinate with internal support teams
Eligibility:
Minimum 10+2 Pass (Any Stream)
Basic computer knowledge and typing skills
Freshers welcome
Male candidates only for this role
Strong written communication in Hindi/English
Job Details:
Job Title: Chat Process Executive (Non-Voice)
Brand: Swiggy
Work Type: Back Office / Customer Support
Salary: ₹14,000 – ₹15,500 per month
Openings: 150+ Vacancies
Immediate Joining Available
Career growth in BPO, Customer Support & Swiggy Operations
Why Join Swiggy?
Reputed and stable employment brand
Friendly work culture and growth opportunities
Learn and build a long-term customer support career
Job Location
Lucknow, Uttar Pradesh, India
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