Sales Intern

Role Overview

We are looking for an enthusiastic Sales Intern to support our education-loan facilitation process at assigned educational institution partners in Mumbai.

The intern will interact directly with students and parents, explain the education-loan process, assist customers throughout their loan journey, and coordinate with internal teams to ensure smooth processing and customer satisfaction.

Key Responsibilities

• Interact with students and parents at assigned educational institution partners.
• Explain education-loan products, processes, policies, and documentation requirements.
• Assist customers with queries related to EMI schedules, loan closure, cancellation policies, and other loan-related processes.
• Support the end-to-end loan facilitation process and ensure accurate and timely completion.
• Coordinate with internal teams to resolve customer queries and ensure smooth processing.
• Maintain a high level of customer service throughout the loan journey.
• Ensure accurate collection and handover of customer information to the designated Relationship Manager / Sales Manager.
• Follow up with customers and internal teams wherever required.
• Support the team in achieving business and customer-service objectives.

Learning & Exposure

• Hands-on exposure to the education-financing and lending industry.
• Understanding of loan processing and customer servicing.
• Exposure to sales and revenue-generation processes.
• Experience in interacting with students, parents, and institutional partners.
• Learning about corporate workflows, internal coordination, and cross-functional teams.
• Opportunity to develop communication, relationship management, and problem-solving skills.

Requirements

• Currently pursuing or recently completed a Bachelor's/Master's degree.
• Good communication and interpersonal skills.
• Comfortable interacting with students and parents.
• Customer-oriented and willing to learn.
• Comfortable working in a fast-paced environment.
• Basic understanding of sales/customer service is an advantage.
• Immediate joiners preferred.
• Must be available for a full-time 3-month internship.