Customer support HT executive
WoodRock Group Pvt Ltd, Dehradun, Uttarakhand, India
Job Description
Woodrock Infotech is hiring Customer Care Executives for both Chat and Voice processes. We are looking for energetic and customer-focused candidates who can handle customer queries professionally and provide excellent support.
Roles & Responsibilities
• Handle customer queries through calls and chats
• Provide accurate information and timely resolutions
• Maintain professional communication with customers
• Escalate unresolved issues to the concerned department
• Ensure customer satisfaction and positive experience
• Maintain records of customer interactions
Eligibility Criteria
• Age limit: Up to 33 years
• Good communication skills in English and Hindi
• Basic computer knowledge required
• Freshers and experienced candidates can apply
• Comfortable with rotational shifts and night shifts
Job Details
• Profile: Customer Care Executive
• Process: Chat & Voice
• Shift: Rotational shifts including night shifts
• Employment Type: Full-time
Skills Required
• Good verbal and written communication
• Problem-solving ability
• Positive attitude and teamwork skills
• Ability to work under pressure
Benefits
• Attractive salary package
• Growth opportunities
• Friendly work environment
• Training and support provided
Dehradun, Uttarakhand, India
Dehradun, Uttarakhand, India
Customer support HT executive
(Based On Interview)
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