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Customer Care Executive (Chat & Voice Process)

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Customer Care Executive (Chat & Voice Process)

Customer support HT executive

WoodRock Group Pvt Ltd, Dehradun, Uttarakhand, India

Job Description

Job Description

Woodrock Infotech is hiring Customer Care Executives for both Chat and Voice processes. We are looking for energetic and customer-focused candidates who can handle customer queries professionally and provide excellent support.

Roles & Responsibilities

Handle customer queries through calls and chats

Provide accurate information and timely resolutions

Maintain professional communication with customers

Escalate unresolved issues to the concerned department

Ensure customer satisfaction and positive experience

Maintain records of customer interactions

Eligibility Criteria

Age limit: Up to 33 years

Good communication skills in English and Hindi

Basic computer knowledge required

Freshers and experienced candidates can apply

Comfortable with rotational shifts and night shifts


Job Details

Profile: Customer Care Executive

Process: Chat & Voice

Shift: Rotational shifts including night shifts

Employment Type: Full-time


Skills Required

Good verbal and written communication

Problem-solving ability

Positive attitude and teamwork skills

Ability to work under pressure


Benefits

Attractive salary package

Growth opportunities

Friendly work environment

Training and support provided

location-iconJob Location

Dehradun, Uttarakhand, India

course-mode-iconRelevant Jobs

Job Location

Dehradun, Uttarakhand, India

Information
position
Position

Customer support HT executive

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Intermediate
languages0

Languages

English Hindi

Salary Range

(Based On Interview)

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