Customer support HT executive
Lorgan infotech, Bangalore, Karnataka, India
International Voice & Chat
Process Executive
💼 Job Role: International
Voice & Chat Process Executive
📍 Screening Location: Madiwala, Bangalore
📍 Work Location: Marathahalli, Bangalore
💰 CTC: ₹3.2 – ₹3.5 LPA
🕒
Rotational Shifts
✅ PUC / Graduate Candidates Eligible
✅ Minimum 1 Year Experience in BPO or Sales Domain ( Preferred )
✅ Excellent Written & Verbal Communication Skills
✅ Strong Chat Handling & Typing Skills Required
✅ Age Limit: Up to 32 Years
✅English Score – 60 %
✅Chat score – 47% +
❌ Candidates Pursuing Graduation
❌ Graduate Dropouts
·
Handle customer interactions
through Voice and Chat channels.
·
Provide accurate information
and resolve customer queries efficiently.
·
Maintain high-quality customer
service standards.
·
Ensure timely response and
resolution of customer concerns.
·
Meet productivity and
performance targets.
·
Document customer interactions
accurately in the system.
·
Excellent English Communication
Skills
·
Strong Written Communication
& Grammar
·
Customer Service Orientation
·
Active Listening Skills
·
Problem-Solving Ability
·
Basic Computer Knowledge
·
Typing Speed & Accuracy
·
Ability to Work in Rotational
Shifts
Benefits
·
2-way Cab provided
·
Performance based bonus
·
Career Growth
opportunity
1️⃣ HR Round
2️⃣ Operations Round
3️⃣ Manager Round
📢 Immediate Joiners Preferred.
Marathahalli
Marathahalli
Customer support HT executive
(Monthly)
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