Customer support executive - Tata process

Customer Support Executive – Tata Process

Location:

On-site – [Office Location based on allocation]

Process:

Tata

Number of Positions:

20

Employment Type:

Full-time

Salary / CTC:

Freshers: ₹25,000 CTC (₹20,000 Take Home)

Experienced: ₹27,000 CTC (₹22,000 Take Home)

1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

Shift: 8 AM – 8 PM (Any 9 hours)

6 working days with 1 rotational weekly off

Experience Required:

Freshers & Experienced candidates welcome

Educational Qualification:

12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

Good verbal and written communication in English

Strong customer handling and problem-solving abilities

Basic computer literacy (MS Office, typing, navigation, CRM tools)

Ability to multitask in a fast-paced environment

Professional and interpersonal skills

Nice-to-Have Skills:

Experience in corporate BPO or customer support

Knowledge of Tata products/services

Roles & Responsibilities:

Handle inbound and outbound queries for Tata services

Provide accurate solutions and updates to customers

Maintain logs and CRM records of customer interactions

Escalate issues promptly to ensure resolution

Ensure adherence to quality standards and process compliance

Support the team in achieving operational targets

Hiring Need:

Immediate

Skills & Requirements

Required Skills

Customer Support / BPO Handling × Inbound & Outbound Call Handling × Good Communication in English × Problem Solving × Basic Computer Skills ×

Preferred Skills

Experience in Corporate Services or BPO × CRM Handling × Multitasking and Prioritization ×

Experience

0 - 3 years

Education

12th

Age Range

20 - 23 years

Languages Required

English, Hindi

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Compensation

Salary Range

₹ 25,000 - 30,000

per monthly

Shift Timings

Day Shifts

Company Details

Company Name

One Point One Solutions Private Limited

Address

AKR Infinity, 3rd Floor, Sy No. 113

Hosur Rd, Krishna Reddy Industrial Area

banglore

PIN: 560068