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Customer Support Executive

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Customer Support Executive

Customer Service Administrator

Club Malwa Private limited, Basant Avenue, Urban Estate Dugri, Ludhiana, Punjab, India

Job Description

Job Title: Customer Support Executive

Location: Basant Avenue

Shift: 12 hours shift ( 4 day working and 3 week offs)

Experience: Fresher & Experienced candidates can apply

Languages: Punjabi, English

Basic Computer Experience

Job Responsibilities:

  1.  Assist customers with product related issues.
  2. Answer Phone to respond to customer inquiries and troubleshoot for any technical issues 
  3. Assist customers with installation / uninstall of our product & software Assist customers with product configuration, error messages or common issues. 
  4. Project a professional company image through phone interaction.
  5. Provide customers with product and service information.Transfer the customer appropriate department if required.
  6. Escalate the customer's concern to the next level if required.

Skills

communication Customer Orientation

location-iconJob Location

Basant Avenue, Janta Enclave, Urban Estate Dugri, Ludhiana, Punjab, India

Job Location

Basant Avenue, Janta Enclave, Urban Estate Dugri, Ludhiana, Punjab, India

Information
position
Position

Customer Service Administrator

qualification
Qualification
12th pass
workplace
Type of workplace
on-site
languages0
English Languages
Basic
languages0

Languages

English

Salary Range

INR 12K - INR 15K

(Monthly)

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