HR Executive

Position Details

Job Title: HR Executive
Department: Human Resources
Employment Type: Full-Time
Work Mode: Remote

Job Summary

We are seeking a proactive and organized HR Executive to manage end-to-end internal recruitment while supporting customer service and coordination activities. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a people-centric approach to effectively handle multiple responsibilities in a fast-paced environment.

Key Responsibilities

Recruitment & HR Operations

• Manage the complete recruitment lifecycle, including sourcing, screening, interview scheduling, and onboarding.
• Coordinate with hiring managers to understand workforce requirements and hiring timelines.
• Post job openings on job portals and social media platforms.
• Conduct initial HR screening interviews.
• Maintain candidate databases and recruitment trackers.
• Support employee onboarding, documentation, and joining formalities.
• Maintain employee records and HR documentation.
• Assist with day-to-day HR operations and administrative activities.

Customer Support & Coordination

• Handle customer inquiries via phone, email, and chat professionally and efficiently.
• Provide accurate information regarding company products and services.
• Resolve customer concerns and escalate issues when necessary.
• Maintain records of customer interactions and follow-up activities.
• Coordinate with internal teams to ensure high levels of customer satisfaction.
• Deliver a positive customer experience while maintaining service quality standards.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in recruitment and/or customer support (freshers with strong communication skills may also apply).
• Excellent verbal and written communication skills.
• Strong interpersonal and coordination abilities.
• Good organizational and time-management skills.
• Basic understanding of HR processes and recruitment lifecycle.
• Proficiency in MS Excel, Google Sheets, and email communication tools.
• Ability to multitask and work independently in a remote environment.

Preferred Skills

• Experience working in service-based or digital organizations.
• Customer-focused mindset.
• Strong problem-solving skills.
• Professional, courteous, and empathetic communication style.

What We Offer

• Remote working opportunity.
• Growth-oriented work environment.
• Exposure to both HR and customer-facing functions.
• Performance-based career growth opportunities.