Student Counsellors

Key Responsibilities

• Counsel prospective students and parents regarding courses, admissions, and career opportunities.
• Handle inbound and outbound calls, walk-ins, and online enquiries.
• Understand students' requirements and recommend suitable academic programs.
• Follow up with leads and convert enquiries into admissions.
• Maintain accurate records of student interactions and admission status.
• Assist students throughout the admission process, including documentation and fee collection.
• Achieve monthly admission and revenue targets.
• Coordinate with academic and administrative teams for a seamless admission experience.
• Conduct regular follow-ups with prospective students to maximize conversions.
• Ensure a positive and professional counselling experience for every student.

Required Skills

• Excellent verbal and written communication skills.
• Strong counselling, persuasion, and negotiation abilities.
• Good interpersonal and relationship-building skills.
• Target-oriented with a proactive attitude.
• Basic knowledge of MS Office and CRM software.
• Ability to multitask and work in a fast-paced environment.