Business Development Executive / Key Account Manager (B2B)

Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty. Identifying new business opportunities. Negotiating contracts and agreements with key customers. Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met. Monitoring and analyzing customer feedback to identify areas of improvement. Managing and resolving customer complaints and issues. Staying up-to-date with industry trends, competition and market changes. Achieving sales targets and reporting on sales activities and progress. The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management. A deep understanding of the industry and market they are serving is also desirable. Role: Key Account Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: MBA/PGDM in Any Specialization Key Skills Relationship managementB2BSalesKey Accounts ExecutiveBusiness Development ExecutiveCustomer complaintsKey account managementMonitoringCRMSales achievement