Receptionist / Front Office Desk / Help Desk

Front Desk Duties:

• Welcome and greet visitors in a professional and friendly manner

• Handle incoming calls and direct them to the concerned departments

• Manage front desk operations and maintain visitor records

• Receive and dispatch couriers and documents

• Maintain office cleanliness and front desk appearance

• Coordinate with internal teams for smooth daily operations

Telecalling Duties:

• Make outbound calls to prospective clients/customers

• Handle inbound calls and respond to inquiries

• Explain company services/products clearly to callers

• Follow up on leads and maintain call records

• Schedule appointments or meetings for sales/team members

• Achieve daily/weekly call targets