Customer Care/Service/Support/

Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media Executive

Good to have :

English is a must 

&

Any one (South Indian) Language (either Telugu or Tamil or Kannada) 

Salary ?

Often around ₹20,000 – ₹30,000 per month (varies by posting and experience level).

Location: On-site Bengaluru (Arekere)

Employment type: Full-time & Permanent 

Who can apply ? 

Any below qualifications are welcome :

Fresh graduates / 10+2 /

 Experienced customer care executives are all welcome to apply !

Job Type?

Office Job -Monday to Saturday (shift timings)

5:30 AM to 3PM

or

1:00PM to 10 PM ( no cab facility)

Free breakfast + Lunch + Dinner 

Joining Time ? 

As early as possible /Prefer immediately 

Role category?

 Customer Support / Voice Process / Customer Service

Primary Responsibilities

As a Customer Care Executive at our org- your main duties typically include:

Handling customer interactions: 

Answering customer queries and concerns through phone calls, emails, or in-person communication. 

Resolving issues: 

Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. 

Maintaining service quality: 

Ensuring timely, accurate, and professional responses that enhance customer satisfaction. 

Updating records:

 Logging customer calls and responses in company systems to track issues and solutions. 

Coordinating internally: 

Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experience

Communication:

 Good verbal and written communication skills, often in English. Knowledge of local languages is a plus

Customer support mindset :

 Strong focus on helping customers and solving problems professionally

Experience: 

Many listings are open to freshers or candidates with little to no prior experience in customer service.

 What You Can Expect?

This role is typically entry-level and suitable if you’re starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. 

Company ?

  India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.