IT Sales & Account Representative

Job Summary

We are seeking an energetic and results-driven IT Sales & Account Representative to build and maintain relationships with our B2B clients and tech buyers. In this role, you will act as a consultant to help businesses identify the right infrastructure solutions, manage inbound inquiries, and ensure our clients receive the exceptional service we are known for.

Key Responsibilities

• Client Relationship Management: Serve as the primary point of contact for businesses and tech enthusiasts, helping them source hardware, workstations, and networking essentials.

• Inbound Sales Support: Respond promptly to customer inquiries regarding product specifications, stock availability, and bulk pricing (e.g., sourcing products like enterprise wireless headsets, networking gear, etc.).

• Account Growth: Identify opportunities to cross-sell or upsell tech infrastructure solutions to existing clients.

• Order Coordination: Work closely with our inventory and shipping teams to ensure quick processing and live up to our promise of fast shipping.

• Product Knowledge: Stay up-to-date on current hardware trends, specifications, and new inventory arrivals.

Qualifications & Skills

• Experience: 1–3 years of experience in IT hardware sales, customer success, or account management (B2B experience is a major plus).

• Tech-Savvy: Strong familiarity with IT infrastructure, networking components, and business tech accessories.

• Communication: Exceptional verbal and written communication skills with a customer-first mindset.

• Problem-Solving: Ability to understand a business's technical requirements and recommend the ideal hardware solutions.

• Organization: Highly organized with the ability to manage multiple client accounts simultaneously.

What We Offer

• Competitive base salary with an attractive commission/bonus structure.

• Opportunities for career growth within a fast-paced, expanding tech company.

• Employee discounts on premium IT hardware and tech accessories.

• A supportive, collaborative, and energetic team environment.