**Telecall Executive Job Description:**
A Telecall Executive is responsible for making outbound or receiving inbound calls to customers or clients with the aim of promoting products, services, handling inquiries, solving issues, or collecting feedback. They act as a key point of contact between the company and its potential or existing customers.
**Key Responsibilities:**
* Make outbound calls to prospective customers or respond to incoming calls.
* Provide information about products or services.
* Handle customer queries and resolve complaints efficiently.
* Maintain a database of customer records and follow up as needed.
* Achieve daily/weekly call and conversion targets.
* Work closely with the sales or support team for smooth handoffs.
**Required Skills:**
* Excellent verbal communication and listening skills.
* Fluency in regional and/or English language.
* Basic computer knowledge and typing skills.
* Patience, confidence, and a customer-first attitude.
**Educational Qualification:**
remote
remote
Telecalling / BPO / Telesales
B2B SALES
(Based On Interview)
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