Job Purpose "This position is open with Bajaj Finance ltd."
Duties and Responsibilities ƒ˜Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. ƒ˜ Recruit, retain, manage & build a productive team of Off Roll employees ƒ˜ Maintain delinquency on the portfolio, in line with the Product Segment. ƒ˜ Take Care of customer Escalations and Complaint ƒ˜Monitor & measure key conversion, productivity & data penetration metrics ƒ˜Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. ƒ˜ Effectively engage with Credit, Operations & Risk teams. ƒ˜Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. ƒ˜Tracking cases at every stage to have better control.
Required Qualifications and Experience ƒ˜Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage ƒ˜Ensure to update status within 24 hrs of lead received. ƒ˜Ability to Recruit FOS through different channels. ƒ˜Maintain a pickup percentage as per the metric. ƒ˜Maintain FOS productivity as the metric. ƒ˜Excellent Team Handling and problem resolving ability. ƒ˜Good hands on experience and knowhow for working on Data Management and MS Office. ƒ˜A good team leader to handle the team and achieve the set target. ƒ˜Exceptionally high motivational levels and needs to be a self-starter.
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