Back Office Executive

📢 Hiring: Back Office Executive (Male & Female)

📍 Location: Ghansoli, Navi Mumbai

🕒 Shift Timings

Female:

8:00 AM – 5:30 PM

9:30 AM – 7:00 PM

Male:

1:30 PM – 11:00 PM

11 AM - 8 PM 

✨ Must-Have Skills

Strong knowledge of VLOOKUP & HLOOKUP

Good computer knowledge (MS-Office, data entry, emails)

Basic communication skills

Ability to handle customer queries calmly and professionally

📌 Responsibilities

Back-office data processing, entry & reporting

Managing emails, documentation & daily operational updates

Preparing reports using Excel

Handling customer support calls/chats/emails

Coordinating with internal teams to resolve customer issues

Supporting technical support tasks when required

Assisting in banking operations & backend activities

Maintaining accurate records and logs

🎯 What We Provide

Full training in:

✔ Customer Support Handling

✔ Technical Support Basics

✔ Banking Backend Operations

Growth opportunities in operations & customer service

Supportive and professional work environment 

📌 Important Notes

❌ Do not apply if relocation is required

✅ Only candidates from Thane, Mumbai & Navi Mumbai can apply

📍 Interview will be Face-to-Face (in person) only

👩‍🎓 Freshers or candidates with up to 6 months of experience can apply