Quality Analyst

Quality Analyst

QA Engineer

KDK Software , Jaipur

Job Description

Role & responsibilities

You will analyze call recordings, chats, and emails to assess agent performance, identify areas for improvement, and provide feedback to enhance overall service quality.


Preferred candidate profile

  • Certificated Six Sigma
  • Minimum 3 years of experience in a BPO as a Quality Assurance

Interested candidates share resume to recruit@kdksoftware.com

Call: 7412077111

Quality Analyst,
IT Services & Consulting,
Quality Assurance,
Full Time, Permanent
Business Process Quality
Education
Any Graduate

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Key Skills
Skills highlighted with ‘ class="ni-icon-jd-save">‘ are preferred keyskills
class="ni-icon-jd-save">Call Audit
Quality Audit Call Monitoring Call Quality Quality Analysis Quality Assurance
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Requirements

    No data Found

Skills

Soft Skill

    No data Found

Experience

    No data Found

Industry Preference

  • Information Technology

English Language

  • Basic

Salary Offer

(Based On Interview)

Location

Jaipur

Information

Position

QA Engineer

Qualification

No data Found

Work Experience

No data Found

Job Type

Experienced

Specialization

No data Found

Type of workplace

on-site

Language