Community Manager

This role is responsible for playing a vital part in our mentor community. Working closely with the COO, your strategic responsibilities include growing our mentor community, driving engagement, enhancing mentor skills, and creating monetization opportunities. You will also act as the face of our mentor community. Key Responsibilities Represent the CEO by effectively conveying the vision and mission through all correspondence. Develop and implement a comprehensive strategy to grow engagement and drive sales within the community. Create mentor-related content with marketing and sales, such as newsletters, social media posts, and blog articles. Foster strong relationships with community members and facilitate communication among them. Respond to inquiries promptly and professionally, resolving issues as they arise. Identify and onboard new members who align with community values and objectives. Analyze community metrics and provide regular reports on engagement and sales performance. Plan and execute virtual and in-person events and meetups. Manage the mentor rewards program and coordinate community participation in LinkedIn Live sessions. Create executive-level presentation decks using project management skills. Qualifications Associate or Bachelors degree in Marketing, Communications, or a related field with 3+ years of experience in a similar field. Excellent written and verbal communication skills. Proficiency in social media platforms and community management tools. Intellectual curiosity and a passion for continuous learning. Familiarity with email, the internet, Apple OS, and Google Apps. Experience in organizing events and driving community engagement. Core Competencies Communication: Effective relay of ideas and information to stakeholders. Relationship Building: Forming strong connections and fostering meaningful relationships within the community. Project Management: Planning, organizing, and executing projects within defined timelines and resources. Analytical Thinking: Analyzing data to inform decision-making. Adaptability: Quick adjustment to changing circumstances and thriving in dynamic environments. Problem-Solving: Identifying and resolving issues with practical solutions. Leadership: Inspiring and guiding the mentor community to foster collaboration and engagement. Primary KPIs Mentor membership growth. Improved mentor engagement, including lessons completed and participation in the rewards program. Mentors acting as experts for NFTs. Number of talk show sales. Compensation & Benefits Salary will be commensurate with experience and within GLEACs compensation scale parameters. Enjoy flexible working, leave benefits, learning benefits, and mentorship opportunities. Role: Community Management Industry Type: E-Learning / EdTech Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Corporate Communication Education UG: Any Graduate PG: Any Postgraduate Key Skills digital marketingcommunity developmentproject managementadministrationcommunity managementlinkedinsalescontent managementcommunity engagementmarketingwritingcontent writingsocial media marketingcommunication skills