Technical Support Executive

Manage the customer from the point of sale to product adoption Help successfully implement the product for the customers Own and create plans for product implementation Handle customer queries about the product implementation Understand customer needs and try to align the product implementation accordingly Support customers through emails, phone calls, chats, social media, video calls, etc Skillset: Excellent written and spoken communication Experience: 0-1 year Qualification: Computer graduate Languages: English/Hindi/Tamil.   Role: Technical Support - Voice / Blended Industry Type: Medical Devices & Equipment Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills Technical Support ExecutiveSocial mediaProduct implementationManagement