Customer Success Specialist

Exceptionly revolutionizes the software industry by eliminating outsourcing companies and directly matching talent with technology companies. Thanks to the remote work revolution, we observe the impacts of highly skilled software engineers worldwide getting paid up to 3x better and thriving with extraordinary professional challenges. Our Commitment to You Only full-time, 100% remote jobs. Career coaching and full-time remote job continuity. We are looking for a customer success specialist to join a fast growing team. Managing our active accounts and ensuring they get the best out of Exceptionly. Acting as the point of contact for clients. Identifying potential new clients and running outreach campaigns with an experimental mindset. Using Hubspot, Google Drive, Linkedin and other tools on a daily basis. Running regular check-in calls with our past and active clients Monitoring and reporting weekly sales performance Handling budgets and client invoices. Requirements Commerce/Marketing/Business Admin. graduate. Excellent communication and negotiation skills. Fluent English speaking and Strong, professional written and verbal communication skills. Demonstrable social networking experience and social analytics tools knowledge Knowledge of online marketing and good understanding of major marketing channels Proven working experience as project manager Positive attitude, detail and customer oriented with good multitasking and organizational ability Critical thinker and problem-solving skills Good time-management skills Social Media Strategist using social media for brand awareness and impressions Hands on online sales (Preferred SaaS) Benefits 100% remote. Payment in US Dollars Role: Customer Success - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills SANPDFSocial mediaOnline salesSMSSoftware EngineerOutsourcingAnalyticsMonitoringCRM