Customer Success Manager
believer infoserv consultancy, Gurgaon, Haryana, India
💼 Process: Fraud / Disputes (Email Process)
🎓 Qualification: Graduates Only (No Undergraduates)
🧠 Experience: Minimum 1 year of fraud investigation experience is mandatory
| Level | Experience | CTC | In-Hand | MIV | Hike |
|---|---|---|---|---|---|
| CL 11 | 1+ year (Fraud Investigation) | Up to ₹7 LPA | ₹50,000/month (approx.) | ₹2,000 | Up to 30% hike on last in-hand |
Cab Facility:
One-way cab + ₹2,500 travel allowance or
Both-side cab allowance: ₹4,000
Performance-based incentives
Paid training and career advancement opportunities
Health insurance & other benefits
Shift: 24x7 rotational (as per process requirement)
Week Offs: 2 rotational offs per week
Graduates only (no undergraduates)
Minimum 1 year experience in fraud investigation / disputes handling (mandatory)
Strong analytical, written communication, and problem-solving skills
Ability to handle confidential data and sensitive customer information
Comfortable working in rotational shifts (including night shifts)
Work with a global leader in customer experience (CX) and fraud operations
High growth potential and exposure to international processes
Competitive compensation with clear performance-based growth
📱 Contact HR: ********97
Gurgaon, Haryana, India
Gurgaon, Haryana, India
Customer Success Manager
(Annual Package)
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