Team Lead
believer infoserv consultancy, Gurgaon, Haryana, India
Job Title: Team Leader – Operations (Telecom process BPO)
📍 Location: Jaipur
🎓 Qualification: Graduate Mandatory
👤 Experience: Minimum 2 Years On Paper as Team Leader (Chat Process Mandatory – Telecom Background Required)
💰 Salary: Up to ₹7.5 LPA
👥 Open Positions: 2
📅 Working Days: 5.5 Days Working
🔄 Shift: Rotational Shift
🚕 Cab Facility: Available
📝 Interview Mode: Virtual
🚀 Joining: Immediate Joiners Preferred
🧑💼 Key Responsibilities:
• Manage and lead telecom chat support team
• Monitor KPIs, productivity & performance
• Handle escalations and ensure resolution
• Maintain quality & SLA adherence
• Coach and mentor team members
🛠️ Skills Required:
• Telecom Process Experience (US-Based Client Preferred)
• Chat Process Experience
• Team Handling
• KPI Management
• Escalation Handling
• Communication Skills
Jaipur, Rajasthan, India
Jaipur, Rajasthan, India
Team Lead
(Based On Interview)
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