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team leader telecom international process tt

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team leader telecom international process tt

Team Lead

believer infoserv consultancy, Gurgaon, Haryana, India

Job Description

Job Title: Team Leader – Operations (Telecom process BPO)

📍 Location: Jaipur

🎓 Qualification: Graduate Mandatory

👤 Experience: Minimum 2 Years On Paper as Team Leader (Chat Process Mandatory – Telecom Background Required)

💰 Salary: Up to ₹7.5 LPA

👥 Open Positions: 2

📅 Working Days: 5.5 Days Working

🔄 Shift: Rotational Shift

🚕 Cab Facility: Available

📝 Interview Mode: Virtual

🚀 Joining: Immediate Joiners Preferred

🧑‍💼 Key Responsibilities:

• Manage and lead telecom chat support team

• Monitor KPIs, productivity & performance

• Handle escalations and ensure resolution

• Maintain quality & SLA adherence

• Coach and mentor team members

🛠️ Skills Required:

• Telecom Process Experience (US-Based Client Preferred)

• Chat Process Experience

• Team Handling

• KPI Management

• Escalation Handling

• Communication Skills

location-iconJob Location

Jaipur, Rajasthan, India

Job Location

Jaipur, Rajasthan, India

Information
position
Position

Team Lead

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Proficient
languages0

Languages

English

Salary Range

(Based On Interview)

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