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team leader telecom international process tt

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team leader telecom international process tt

Team Lead

believer infoserv consultancy, Gurgaon, Haryana, India

About Us

Job Title: Team Leader โ€“ Operations (Telecom process BPO)

๐Ÿ“ Location: Jaipur

๐ŸŽ“ Qualification: Graduate Mandatory

๐Ÿ‘ค Experience: Minimum 2 Years On Paper as Team Leader (Chat Process Mandatory โ€“ Telecom Background Required)

๐Ÿ’ฐ Salary: Up to โ‚น7.5 LPA

๐Ÿ‘ฅ Open Positions: 2

๐Ÿ“… Working Days: 5.5 Days Working

๐Ÿ”„ Shift: Rotational Shift

๐Ÿš• Cab Facility: Available

๐Ÿ“ Interview Mode: Virtual

๐Ÿš€ Joining: Immediate Joiners Preferred

๐Ÿง‘โ€๐Ÿ’ผ Key Responsibilities:

โ€ข Manage and lead telecom chat support team

โ€ข Monitor KPIs, productivity & performance

โ€ข Handle escalations and ensure resolution

โ€ข Maintain quality & SLA adherence

โ€ข Coach and mentor team members

๐Ÿ› ๏ธ Skills Required:

โ€ข Telecom Process Experience (US-Based Client Preferred)

โ€ข Chat Process Experience

โ€ข Team Handling

โ€ข KPI Management

โ€ข Escalation Handling

โ€ข Communication Skills

Job Location

Jaipur, Rajasthan, India

Job Location

Jaipur, Rajasthan, India

Information
position
Position

Team Lead

qualification
Qualification
bachelor degree
workplace
Type of workplace
on-site
languages0
English Languages
Proficient

Salary Range

(Based On Interview)

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