We are looking for highly fluent Hindi-speaking Customer Support Executives (F4 level) for a 24×7 support environment. The role involves handling customer interactions through voice/non-voice channels while ensuring high-quality service delivery.
Education:
Graduation mandatory (No BE / BTech candidates allowed)
12th pass candidates not eligible
Language Proficiency:
Written & spoken Hindi – Very fluent
Versant Scores:
Voice Versant: Minimum 56
Non-Voice Versant: Minimum 58
Typing Speed:
Minimum 30 WPM / 90% accuracy
Handle customer queries professionally in Hindi
Provide accurate and timely resolutions
Maintain service quality and compliance standards
Document interactions clearly and correctly
Work effectively in rotational shifts, including nights
CTC: ₹3,30,000 per annum
In-hand Salary: Approx. ₹21,000 per month
Complexity Allowance: ₹6,000 per month (additional)
Willingness to work in a 24×7 shift environment
Strong communication and problem-solving skills
Customer-focused mindset
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Call Centre Agent
(Based On Interview)
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